ee3333 Privacy
Policy

ee3333 collects personal data from you in several ways: directly when you register an account or contact support, automatically as you use the platform, and from third-party sources such as payment processors and identity verification services. The categories of personal data we collect are described below.

1.1 Registration Data

When you create an ee3333 account, we collect the following information: your full legal name, date of birth, residential address (including district and division within Bangladesh, e.g. Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, or Mymensingh), email address, and the mobile number associated with your preferred payment method such as bKash, Nagad, or Rocket. You may also be asked to set a username. All registration data is provided directly by you and must be accurate and up to date at all times.

1.2 Identity Verification (KYC) Data

As part of our Know Your Customer (KYC) process, which is mandatory before your first withdrawal, we may collect copies of government-issued photo identification (such as your National Identity Card or passport), proof of residential address (such as a utility bill or bank statement), and proof of ownership of your payment method (such as a screenshot confirming your bKash or Nagad mobile number). This documentation is used solely for identity verification and fraud prevention purposes.

1.3 Financial Transaction Data

We collect records of all financial transactions conducted through your ee3333 account, including deposit amounts, withdrawal requests, payment methods used (bKash, Nagad, Rocket, Upay, Visa, Mastercard, or bank transfer), transaction timestamps, and transaction reference numbers. This data is retained for legal, audit, and fraud prevention purposes. We do not store full payment card numbers; card details are tokenised and handled by our payment processing partners.

1.4 Gameplay and Betting Data

We collect records of your activity on the platform including games played, bets placed and their outcomes, sports markets accessed, session durations, and bonus offers claimed. This data is used to administer your account, calculate responsible gaming indicators, prevent fraud, and improve the platform experience. Game round data is retained in accordance with the retention schedule described in Section 5 of this Policy.

1.5 Technical and Device Data

When you access the ee3333 platform, we automatically collect certain technical information including your IP address, browser type and version, operating system, device type (desktop or mobile), screen resolution, referring URL, pages visited, and session timestamps. This data is used for security monitoring, fraud detection, platform optimisation, and the preparation of aggregate analytics. It is not used to build individual advertising profiles for sale to third parties.

1.6 Communications Data

If you contact ee3333 via email, live chat, or any other support channel, we retain records of that correspondence including the content of messages, timestamps, and any attachments. These records are used to resolve your query, maintain a support history, and improve the quality of our customer service. Support communications are retained for a minimum of two years.

The table below summarises the categories of data collected, the purpose of collection, and the legal basis for processing:

ee3333 uses the personal data we collect for the following purposes. In each case, we process only the data that is necessary and proportionate to the stated purpose. We do not use your data for purposes that are incompatible with those for which it was originally collected without first obtaining your consent.

• Account administration: Creating and maintaining your player account, verifying your identity, managing your account balance, processing deposits and withdrawals, and communicating account-related updates.
• Fraud prevention and security: Detecting and investigating suspicious account activity, preventing unauthorised access, identifying and blocking the creation of duplicate accounts, and monitoring for patterns consistent with bonus abuse or money laundering.
• Responsible gaming: Monitoring gameplay patterns to identify players who may be exhibiting signs of problem gambling, enforcing self-exclusion and deposit limit requests, and delivering responsible gaming notifications where appropriate.
• Legal and regulatory compliance: Complying with applicable anti-money laundering (AML) requirements, record-keeping obligations, and responding to lawful requests from regulatory or law enforcement authorities.
• Customer support: Responding to your enquiries, resolving disputes, and maintaining a history of your support interactions.
• Platform improvement: Analysing aggregate usage data to understand how players navigate the platform, identify technical issues, and prioritise improvements to the user experience.
• Marketing communications: Sending you promotional offers, bonus notifications, and platform news — but only where you have given your consent, and subject to your right to withdraw that consent at any time.
• Personalisation: Where you have not opted out, using your gameplay history to present you with game recommendations or promotions that may be relevant to your interests.

2.1 Automated Decision-Making

ee3333 uses automated systems to assist with fraud detection, bonus abuse identification, and responsible gaming monitoring. These systems may flag your account for review or apply temporary restrictions automatically. Where an automated decision results in a material consequence for your account (such as a withdrawal hold or account suspension), you have the right to request a manual review by contacting [email protected]. A member of the ee3333 compliance team will review the case and respond within five business days.

2.2 Marketing Consent

ee3333 will only send you direct marketing communications — including emails about promotions, seasonal bonuses tied to events like Eid or BPL cricket season, and platform feature announcements — where you have actively opted in to receive such communications. Your marketing preferences can be updated at any time via your account settings or by writing to [email protected]. Withdrawing marketing consent does not affect your ability to continue using the platform or your entitlement to non-promotional service communications.

ee3333 does not sell your personal data. We may share your data with carefully selected third parties only to the extent necessary for the operation of the platform and the services you use. All third-party recipients of personal data are required to process that data only for the specified purpose and to maintain appropriate security standards.

3.1 Payment Processors

To process deposits and withdrawals, ee3333 shares relevant transaction data with our payment processing partners, including mobile money providers such as bKash, Nagad, Rocket, and Upay, card schemes including Visa and Mastercard, and partner banks including Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, and Sonali Bank. Data shared with payment processors is limited to what is necessary to complete the transaction and is governed by the security and privacy standards of those institutions.

3.2 Identity Verification Services

ee3333 may use third-party identity verification services to assist with KYC document review and age verification. These providers process identity documents on our behalf and are contractually prohibited from using that data for any purpose other than verification for ee3333. Verification data is not retained by third-party providers beyond the period required to complete the verification check.

3.3 Game Software Providers

Games available on the ee3333 platform are supplied by third-party providers including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive your player ID and session data necessary to deliver the game to your device and to maintain game round records for dispute resolution purposes. They do not receive your full personal profile, financial account details, or KYC documents.

3.4 Legal and Regulatory Disclosure

ee3333 may be required to disclose personal data to law enforcement agencies, regulatory bodies, or courts of competent jurisdiction in response to a lawful order, subpoena, or formal legal request. In such cases, ee3333 will disclose only the minimum data required to satisfy the legal obligation and, where permitted by law, will notify the affected player that a disclosure request has been received.

3.5 Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all of the assets of ee3333, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and of any change to the applicable privacy policy in advance of the transfer taking effect.

The ee3333 platform uses cookies and similar tracking technologies to deliver a functional, personalised, and secure experience. A cookie is a small text file placed on your device by a website. Cookies do not contain viruses or malicious code. The cookies used by ee3333 fall into the following categories:

4.1 Strictly Necessary Cookies

These cookies are essential for the platform to function and cannot be disabled. They include session authentication cookies that keep you logged in during a visit, security tokens that protect against cross-site request forgery, and cookies that remember your region and currency settings. Without these cookies, core platform features including account login, deposit, and withdrawal would not function correctly.

4.2 Performance and Analytics Cookies

These cookies collect anonymised information about how visitors use the platform — for example, which pages are most visited, how long sessions last, and which features generate the most engagement. This data is used in aggregate form only and is not linked to individual player identities. The insights gathered help ee3333 improve the platform experience over time.

4.3 Functional Cookies

Functional cookies remember your preferences and settings to provide a more personalised experience. For example, they may remember your preferred game lobby view, your notification preferences, or your last-used payment method. These cookies improve convenience but are not strictly necessary for platform operation.

4.4 Managing Your Cookie Preferences

You can control non-essential cookies through your browser settings. Most modern browsers allow you to block or delete cookies, or to be notified before a cookie is placed. Please be aware that disabling cookies beyond the strictly necessary category may affect certain features of the ee3333 platform. Disabling strictly necessary cookies will prevent you from logging in or using core transactional features. Instructions for managing cookies are available in the help documentation of your browser.

4.5 Do Not Track

Some browsers transmit a "Do Not Track" signal to websites. ee3333 currently does not alter its data collection practices in response to Do Not Track signals, as there is no universally accepted standard for how such signals should be interpreted. This position will be reviewed if an industry or regulatory standard is adopted.

ee3333 retains personal data only for as long as is necessary for the purpose for which it was collected, or as required by applicable law. The following retention periods apply:

Once a retention period has expired, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual. Data that has been anonymised may be retained indefinitely for aggregate analytical purposes. Where deletion is technically complex (for example, data held in backup systems), ee3333 will ensure that the data is excluded from active processing while awaiting deletion.

Players who close their accounts voluntarily may request immediate deletion of their personal data, subject to any overriding legal obligation to retain that data. For example, financial transaction records must be retained for seven years regardless of account status. A data deletion request can be submitted by writing to [email protected].

As a user of the ee3333 platform, you have the following rights with respect to your personal data. Requests to exercise any of these rights should be submitted to [email protected] with your full name, registered email address, and a clear description of the right you wish to exercise. We will respond to all verified requests within 30 days.

• Right of access: You have the right to request a copy of the personal data that ee3333 holds about you, together with information about how that data is being used.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. For basic account details, you can update information directly within your account settings.
• Right to erasure: You have the right to request deletion of your personal data, subject to our legal obligations to retain certain categories of data as described in Section 5.
• Right to restriction of processing: In certain circumstances, you may request that we restrict the processing of your personal data while a complaint or accuracy dispute is being resolved.
• Right to data portability: Where processing is based on your consent or contract performance, you have the right to receive a copy of your personal data in a commonly used, machine-readable format.
• Right to withdraw consent: Where processing is based on your consent (for example, marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing that took place before withdrawal.
• Right to object: You have the right to object to processing of your data that is based on ee3333's legitimate interests. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests or the processing is necessary for the establishment, exercise, or defence of legal claims.

ee3333 takes the security of your personal data seriously and implements a range of technical and organisational measures designed to protect it against unauthorised access, accidental loss, destruction, or disclosure. These measures include but are not limited to:

• 256-bit SSL/TLS encryption for all data in transit between your device and our servers.
• Encryption of sensitive data fields at rest within our database infrastructure.
• Role-based access controls ensuring that only authorised personnel can access personal data, limited to what is necessary for their specific function.
• Regular internal security audits and vulnerability assessments of platform systems.
• Two-factor authentication (OTP) available to all players as an additional account security measure.
• Monitoring of server access logs for anomalous activity, with automated alerting for potential security incidents.
• Staff confidentiality agreements and regular data security training for all personnel with access to personal data.

7.1 Data Breach Notification

In the event of a personal data breach that poses a risk to your rights and freedoms, ee3333 will notify affected players without undue delay and, where feasible, within 72 hours of becoming aware of the breach. The notification will describe the nature of the breach, the categories and approximate volume of data affected, the likely consequences, and the measures taken or proposed to address the breach and mitigate its effects. Breach notifications will be sent to the email address registered on your account.

7.2 Your Responsibility

While ee3333 takes all reasonable steps to protect your data, the security of your account also depends on you. You are responsible for keeping your login credentials confidential, using a strong and unique password, enabling two-factor authentication, logging out after each session on shared devices, and notifying ee3333 immediately at [email protected] if you suspect any unauthorised access to your account. ee3333 cannot be held liable for security breaches that result from your failure to take these precautions.

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way in which ee3333 handles your personal data, please contact us using the details below. We take all privacy enquiries seriously and aim to respond within two business days.

8.1 Privacy Enquiries

For all privacy-related matters, including data access requests, data deletion requests, and concerns about how your data is being used, please write to: [email protected]. Please use the subject line "Privacy Enquiry" and include your full name and registered account email address so that we can locate your records and respond promptly.

8.2 General Support

For general account support, payment queries, and non-privacy-related matters, please contact: [email protected]. Our support team is available 24 hours a day, 7 days a week, operating on Bangladesh Standard Time (UTC+6).

8.3 Policy Updates

ee3333 reviews this Privacy Policy at least annually and following any significant change in our data processing activities or applicable law. The effective date shown at the top of this document indicates when the current version came into force. We encourage you to revisit this page periodically. If you continue to use the ee3333 platform after a revised Privacy Policy has been published and notified to you, you are deemed to have accepted the updated policy.